One common WiFi issue that bothers Kindle users is Kindle Won’t Connect to WiFi; why this issue holds so much importance is because without WiFi connectivity you can’t get internet run on your Kindle. And Google is being flooded with this query with every passing day.
In other words, if you have a Kindle, by now you must have got a clear idea that it entirely depends upon WiFi to access the internet. Furthermore, it doesn’t even connect to the internet through mobile or any other way; that means you are bound to connect your Kindle to WiFi for browsing through your Kindle.
Many possible reasons could restrict your Kindle HD or HDX to connect to an available WiFi network. If you are fed up exercising all the hit and trial troubleshooting methods you have known to fix Kindle won’t connect to WiFi issue; as none of those worked for you.
Then this post will make you learn about How to connect Kindle to WiFi network appropriately. While reading the post till the end, you might find the step that you were missing or might be doing in the wrong manner.
Considering the fact that you have setup, Kindle WiFi connect correctly before, and now it is problematic, first let us explain various troubleshooting tricks that could work to fix Kindle won’t connect to WiFi issue.
A Groundwork Checklist before connecting Kindle to WiFi
There are certain things that you need to check and ensure before you try to connect your Kindle device to the WiFi network. Following check out what these things are:
1. Working Internet
Ensure your internet is working and speed by checking other internet device connectivity status. For any dearth in internet services, you better contact your ISP first.
2. Airplane Mode is off
This is the most common yet silly mistake people often do. They turned ON the airplane mode and due to the same they face such errors. So be sure that you have turned the airplane mode off.
3. Correct WiFi Password
Sometimes an incorrect WiFi password and id would be the reason behind the issue you are facing right now. So be sure that you have entered a correct id and password. If you forget your ID and password and don’t know how to change that then it’s better that you will contact our helpline numbers.
4. Device Software
Your device should be working on the latest software version. Keep an eye whenever a new software version is available to download and update it immediately to experience kindle flawlessly.
Once you are done with checking all this, you have made your Kindle ready to connect to WiFi successfully. In case you tried and failed to connect, read the following section to learn various efficacious troubleshooting tips that can help you to fix the Kindle WiFi connection failure issues.
Troubleshooting: Kindle Won’t Connect To WIFI
Getting authentication failure message time and again, whenever you try to connect your Kindle to the WiFi network? Don’t worry, here are a few simple tricks that you can try one by one to fix the Kindle WiFi connectivity issue:
1. Restart the Kindle Device
In order to resolve the Kindle Won’t connect to WiFi issue, the first thing that you ought to try is to restart the device. There are certain steps that you have to follow in order to resolve the issue. Let us see what are those steps:
- The first thing that you need to do is to switch off the device.
- In order to switch off the device try and press the power button continuously
- Then you will see that your device is going to start again.
- When you see that then start the device again.
Now see if you are able to resolve the issue or not. If you are still not able to resolve the issue, then you follow the next step.
2. Restart your router
In order to restart the router, the steps that need to be followed are just as same as the above when you restart the Kindle device. There are also some steps to be followed only with some minor differences.
The steps are –
- In order to resolve the issue, you need to restart the router.
- When you restart the router properly, make sure that you unplug all the cables from the router and from the other end which is the power socket.
- This must be done after you have switched off the device.
- Make sure that you wait for at least 2-3 minutes before you start your router again.
- When the time is over, you need to plug all the cables back and start the device. See. whether you are able to resolve the issue or not.
- If you are still facing the issue of Kindle Won’t connect to WiFi, then the issue might be something else. Make sure to check the signal strength and the connection speed in order to rule out the issue from the WiFi side.
3. Distance of Router and kindle:
There are sometimes chances where you have put your router away from the kindle which is why you are not getting the proper signals. In that case, you need to move closer to the router and make the distance shorter.
When you move closer to the router, try to scan your network and see if you are getting the WiFi signals from the router or not. When you see that your network name starts to appear in the list, then you need to press on connect to the WiFi by typing the password.
If you are not seeing the network name, then you need to add it manually. If you are not able to add it manually, then you can take the expert’s help.
4. Make sure to choose the 1-11 channel:
In this step you need to ensure that the wireless router setting for the channel preferences is set to use the WiFi channel from 1 to 11.
If you are looking for more help on the wireless router settings, then you need to approach your ISP or the router manufacturer. If this step is not working out for you, then you can follow the next step.
5. Reset the kindle device:
When the situations get tougher to handle, most of the users are going to try and resolve the issue. Restoring your device to the factory settings will help you resolve the issue. This is going to enable most of the users in order to connect to the WiFi network successfully.
In order to reset the kindle, you need to press or tap the Menu button on the home screen and then select the settings. After that, you will see that the settings screen is going to appear in front of you.
After that press on the menu again and select the option of reset to the factory defaults. You will see that the kindle will start the resetting process and it is going to power off automatically.
6. Connect your kindle with the 2.4 GHz band:
In order to resolve the issue, what you need to do is to open the router admin dashboard. If you see that you are connected with the 5 GHz band, then you need to restart the router and then connect it with the 2.4 GHz network.
Once you see that you are connected with this network, you have to enable the 5 GHz band again and make sure that you are not restarting the router this time around. If you see that this will work, then the kindle is going to face the issues connecting to the 5 GHz band.
This way you will have probable cause of the Kindle Won’t connect to WiFi.
7. Manually update the kindle software:
You need to follow the steps if you see that your kindle device is not being connected to WiFi. If you see that is the case, then
- Open the settings on the kindle device you are using.
- After that tap on the three dots in the right upper corner.
- After that, you need to select the device info.
- Check the software version.
- After that visit the kindle software updates page and that too using the computer.
- Then you need to use the latest version of the Kindle device. Make sure that you are downloading the newer version than the one that is already installed on the device you are using.
- If not, then you can skip this step.
Conclusion:
These are steps that you have to follow when you are facing the error of Kindle Won’t connect to WiFi. These troubleshooting tips and tricks will make sure that you are not facing any issues again.
If you are still confused or are not able to resolve the issue, then you can get in without expert of Ebook Helpline. They will provide you with the best solutions!
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