Kindle Paperwhite Troubleshooting

Kindle Paperwhite Troubleshooting

Well, most of the time the kindle paperwhite is working fine. Although sometimes, you will come across an issue that you will not be able to resolve. This is the Kindle Paperwhite Troubleshooting guide that will help you resolve so many issues that you might face using the kindle paperwhite. 

 

There are many reasons why you have been facing these issues. These issues can be as such as a faulty cable wire, internet working, or if the firmware is updated. 

 

Let us see the steps for the Kindle Paperwhite Troubleshooting:

  • Faulty charging cable:

 

The first thing that you need to check is whether or not the amazon cable is not faulty. You need to actually change the kindle on the standard USB cable. You need to change the kindle on the standard USB cable. 

 

The USB cable can become damaged through overuse and bending of them on a regular basis. If you have an android phone, you need to try charging the device with the same cable that you are using to charge your phone. 

 

If not, the USB cables can be picked up from many discount stores in your area. 

  • Forget connection:

 

Well, you might have entered the password incorrectly and that too at various times. So, the Wi-Fi connection is not letting you on anymore. 

 

In the section of settings, you need to go to the Wi-Fi connections and then select forget the connection. When done, this is going to enable you to connect again if you are a brand new user.

 

After that enter the password again. 

  • Resetting the kindle:

 

If you see that the kindle is not working properly, then you need to reset it so that the kindle can function again properly. You will be able to do this by holding the power button for at least 45 seconds until you see the screen flash. 

 

As it has been mentioned before, you do not have to lose any of the ebooks or any kind of settings.

  • Reset the router:

 

We are going to start with a simple solution where you will be needing to switch off the plug. Then wait for at least 10 seconds and then switch the router plug back on. Your Wi-Fi router is going to look something like an average router. 

 

What you need to do is to wait for a few more minutes for the router to come back online before you are trying to connect the Wi-Fi again. 

  • Clear all the print jobs:

 

Make sure that you clear all the print jobs before you are giving them print jobs. When you do that, then you will be clearing the job. 

 

Sometimes, when you are commanding the printer to do the job, then you are going to do it in the continuity.  Thus, this is going to restrict the printing. 

 

  • Performing the software update: 

 

We need to make sure that the kindle that you are using is of the latest version. This is something that can be done by navigating to the screen settings and then selecting the software update. 

 

You can also download the software and then update it manually by following amazon’s instructions. 

 

Well, when everything else is going to fail, then you can get in touch with our experts. They are professionals who have the relevant experience to resolve the issues.

 

Get in touch with them today for the best solutions!

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